Privacy Policy
At Patient Fuel, LLC, we understand that sharing your personal information
online takes a great deal of trust. We take online privacy with extreme caution,
and we strive to ensure the security and confidentiality of your personal
information as detailed in the privacy policy below. By visiting our site at
www.patientfuel.com ("Patient Fuel"), you are implicitly acknowledging and
accepting the practices described herein. For the purposes of this Privacy
Policy, Patient Fuel refers to our website and/or our corporate identity.
This Privacy Policy applies to the Patient Fuel website only. Since the Patient
Fuel site contains links to other sites ("External Links") not protected under
this privacy policy, once you click on a link, whether through an advertisement,
content link, or any other means, you are no longer protected under this privacy
policy. Patient Fuel is not responsible for the privacy practices of the other
sites to which we link, so we encourage you to read and understand the privacy
terms of every website you visit through an External Link from Patient Fuel.
Additionally, if and only if you give your explicit and direct consent, Patient Fuel
may share information among sites with which we partner, but we will never do
so without your permission.
While you may use some of the features of the Patient Fuel site without
registering, many of the specific services and tools on our website require
registration. If you use our Web site without registering, the only information
we collect will be Non-Personal Information through the use of Cookies and/
or Advertising Trackers. If you choose to register with Patient Fuel, we require
you to submit Personally Identifiable Information, and you are responsible for
ensuring the accuracy of the Personally Identifiable Information and Personal
Health Information you submit to Patient Fuel. Inaccurate information will affect
the information you receive when using our site as well as our ability to contact
you as described in this Privacy Policy; if, for instance, your email address is not
current, we may be completely unable to contact you.
We reserve the right to make non-material changes to the Privacy Policy that do
no affect your Personally Identifiable Information or Personal Health Information,
in which case Patient Fuel is under no obligation to notify you of such changes.
We will inform you if we make a significant change to this Privacy Policy (i.e.
a change that expands the permissible uses or disclosures of Personally
Identifiable Information or Personal Health Information) by either sending a
notice to the email address you provided to us or by placing a prominent notice
on Patient Fuel. Your continued use of Patient Fuel indicates your acceptance
of these changes. If you do not accept any of the terms of this Privacy Policy,
you may choose to discontinue your use of Patient Fuel. Please exit the site
immediately if you do not agree to any of the terms of this Privacy Policy.
NON-PERSONAL INFORMATION WE COLLECT FROM YOU
Even if you do not register with Patient Fuel, we reserve the right to collect Non-
Personal Information (Cookies and Advertising Trackers) when you use our web
site. Such information is collected for all users but does not personally identify
you by name.
a. Cookies
When you use Patient Fuel, we may use Cookies, anonymous identification
numbers, in any one or more of the following ways: (1) to generate dynamically
the content we display for you, (2) to monitor how many users open our emails,
(3) to monitor how man users explore which pages of Patient Fuel, (4) to monitor
how many users click on which advertisements and to generate dynamically
advertisements that are most relevant to you, (5) to facilitate the login process,
(6) to aid with navigation of the site, and (7) to serve as session timers. You
can always choose not to receive a cookie file by enabling your Web browser
to reject cookies or to prompt you before accepting a cookie. Please note that
if you refuse to accept cookies from Patient Fuel, you may be unable to access
many of the specific tools offered on our site, even though you can still use
our site effectively and productively. In short, Cookies help us to deliver the
content to you that is most relevant to your queries. We do not connect Non-
Personal Information from Cookies to Personally Identifiable Information without
your permission, and we do not use Cookies to collect or store personal health
information about you.
b. Advertising Trackers
We also may use Advertising Trackers (such as Web Beacons, single-pixel/
one-by-one/1 x 1 GIFs, clear GIFs, clear pixels, or web bugs) to collect Non-
Personal Information about your use of our Web site, the Web sites of selected
sponsors and advertisers, and your use of special promotions or newsletters.
The information collected by Advertising Trackers can be used in any one or
more of the following ways: (1) to allow us to determine accurately how many
people are using Patient Fuel as well as selected sponsors' and advertisers'
sites, (2) to determine how many people open our emails, and (3) to determine
the purposes for which these actions are being taken. Our Advertising Trackers
are not used to track your activity outside of the Patient Fuel domain or those
of our sponsors'. We will never link Non-Personal Information from Advertising
Trackers to Personally Identifiable Information without your permission and do
not use Web Beacons to collect or store personal health information about you.
In addition, third-party sponsors or advertisers on Patient Fuel may use
Advertising Trackers in any one or more of the following ways: (1) to measure
the effectiveness of their ads, (2) to analyze, modify, and personalize advertising
content on Patient Fuel, and (3) to provide ads about goods and services we
hope will be of interest to you. In some instances, information collection may
be facilitated by momentarily directing your browser to the Web site of a third
party advertiser or other third party acting on behalf of the sponsor, partner, or
advertiser before silently re-directing your browser to its selected destination
(e.g., back to Patient Fuel to show the advertisement, or perhaps to a third party
website); this re-direction process will occur without being immediately apparent
to most users. These companies may also collect Non-Personal Information
about you, and we do not control the use or management of the non-personal
information they gather about you. Since this information is collected by third
party advertisers, we do not have access to or control over the Advertising
Trackers they may use, and the information practices of these other web sites
are not covered by this Privacy Policy. For example, the "Sponsored Links"
furnished by Google may collect non-personal information sent by your browser
to Google when you click on a sponsored link or submit a query, and this
information may be used by Google as described in its privacy policy. Please
review the specific privacy policies of the web sites you visit from External
Links on Patient Fuel for more information about how they collect and handle
information about you.
c. Computer and Connection
We also reserve the right to determine what type of computer and web browser
you are using, what web site referred you, and what your connection speed is.
This information is collected purely to enhance your experience on our web site.
PERSONAL INFORMATION WE COLLECT FROM YOU
We receive and store any information you enter on Patient Fuel or give us in any
other way, whether by email, postal mail, phone, or any other means--including
information that can personally identify you ("Personal Information"), such as
your first and last name, credit card information, telephone number, postal and
email addresses, health questions, health topics of interest, services offered,
and any other information you may give us. When you register as a member of
Patient Fuel and/or when you update your member profile, we will have access
to any personal information you submit to us. We use the Personally Identifiable
Information that you provide to respond to your questions, provide you the
specific services you select, send you emails about our web site, and inform
you of significant changes to this Privacy Policy. You can always decide not to
provide information to us, but in order to register with our site, some information
about you is required; additionally, the Personal Information you provide to
us allows us to provide you with a customized user experience, to show you
products and services that will be of the greatest interest to you, and answer your
questions more effectively.
a. Emails You Send to Patient Fuel
When you send us information by email, we may use that information to
appropriately address your specific concerns. By emailing us, you are explicitly
giving us permission to use your personally identifiable information to our
discretion in finding a response to your inquiry. Additionally, this Privacy Policy
does not apply to content, business information, ideas, concepts, or inventions
that you send to Patient Fuel by email. If you want to keep any such information
private or proprietary, do not send them in an email to Patient Fuel. We try to
answer every email within 24 business hours, but are not always able to do so.
b. Newsletters and Emails to You
When you register and/or at various times as you access Patient Fuel, you may
be given the option of receiving either one-time or recurring newsletters or emails
from Patient Fuel and/or directly from third parties. In order to receive these
newsletters or emails from Patient Fuel, we will request and record your contact
information, including such information as your name, email address, mailing
address, and other personal information. You can unsubscribe from any of our
recurring newsletters or emails by simply clicking on the "unsubscribe" link at the
bottom of any email. In some cases, if you click a link or an advertisement on
our site or in an email, your browser may momentarily direct to the website of a
third party which, acting on behalf of Patient Fuel, counts your response to the
email or newsletter before redirecting your browser to the desired destination;
most of the time, this redirection process will not be apparent to you. When you
use any of the email links on Patient Fuel, Patient Fuel will email the article or
other content you select to the email address you designate, identifying your
email address as the sender. Furthermore, while Patient Fuel will use the
email address you provide to send the particular email you request, we will not
subscribe that email address to any recurring email or newsletter from us.
c. Composite Data
Patient Fuel may combine, in a non-personally-identifiable format, any
information you provide to us in order to create Composite Data that may be
disclosed or sold to third parties. Composite Data does not contain any personal
information that could be used to contact or identify you, but rather the type of
information you may have requested in the past. Patient Fuel will not disclose
your personal information to any third party without your prior permission, except
as otherwise permitted by this Privacy Policy.
HOW WE USE YOUR INFORMATION
Patient Fuel may use other information about you (1) to provide you with the
products and services you request, (2) to communicate with you in general, (3) to
respond to your questions and comments, (4) to measure interest in and improve
our products, services, and web site, (5) to notify you about special offers and
products or services that may be of interest to you, (6) to otherwise customize
your experience with Patient Fuel, (7) to enforce our Terms and Conditions; and
(8) as otherwise described to you at the point of collection.
Patient Fuel also may share your information:
a. Legal Compulsion
In response to legal proceedings, such as subpoenas,
court orders, or search warrants; to establish or exercise our legal rights; to
defend against legal claims; or as otherwise required by law. In such cases we
reserve the right to raise or waive any legal objection or right available to us.
b. Investigations
When it is appropriate to investigate, prevent, or take
action regarding illegal or suspected illegal activities; to defend or assert the
rights, property, or safety of our organization, our customers, or others; and in
connection with our Terms and Conditions. Should we be legally compelled to
disclose your personal information to a third party, we will attempt to notify you
about such an action unless doing so would violate the law or court order.
c. Corporate Transactions
In connection with a corporate transaction--such as a
merger, divestiture, or asset sale--or in the unlikely event of bankruptcy.
HOW YOU CAN ACCESS YOUR INFORMATION
You can access your personal information by logging into our website using the
username and password you provided. You also can add or update information
on this page. As discussed above, you can choose not to provide us with any
information. As a registered Patient Fuel member, you can modify your choice at
any time. Even if you registered as a Patient Fuel member, you will still be given
the opportunity to unsubscribe from commercial messages in any such email we
send. Please note that we reserve the right to send you other communications,
including service announcements, administrative messages, and surveys relating
either to your Patient Fuel account, without offering you the opportunity to opt out
of receiving them.
If you have a complaint or problem, please contact us using our contact us
form. We make every attempt to respond to emails within 48 hours, but we
are not always able to do so. After we receive your letter, we will make every
attempt to remove your personal information within one (1) week after which
you will no longer be actively associated with our website. Nonetheless, it may
be impossible for us to remove every instance of information associated with
you from all of our records, including log files and history digests, though the
information exists for our internal purposes only and will not be shared with other
parties. We will notify you after we remove your personal information.
HOW WE PROTECT YOUR INFORMATION
We want you to feel confident about using Patient Fuel to grow your medical
practice, so we are deeply committed to protecting the information we collect.
While no website can guarantee complete security, we have implemented
appropriate administrative, technical, and physical security procedures to
help protect the personal information you provide to us. Only a small handful
of authorized employees are permitted to access your personal information,
and these individuals may do so solely for business functions as outlined in
this Privacy Policy, our Terms and Conditions, or as we deem reasonably
appropriate. In addition, we employ firewalls and intrusion detection systems
to help prevent unauthorized parties from gaining access to your information by
hacking into our system, and our server is located at a secure facility that cannot
be accessed except by authorized personnel.
There is always a risk that an unauthorized third party may gain access to
your information by bypassing our security measures or by intercepting the
transmission of your information over the Internet. For example, a spyware
program that you may have inadvertently installed on your computer may be
logging your keystrokes and sending the information to an unauthorized third
party.
CHILDREN'S PRIVACY
Patient Fuel does not cater to children under the age of 13, and we are deeply
committed to protecting the privacy of children. Should a child whom we know
to be under the age of 13 send personal information to us, we will use that
information only to respond directly to that child to inform him or her that we must
have parental consent before receiving his or her personal information. Neither
Patient Fuel nor any of its affiliates nor services are designed or intended to
attract children under the age of 13. Should a person under the age of 13 require
information, we encourage that child's parent or legal guardian to establish an
account for the minor, and it becomes that parent's responsibility to monitor
the use of such an account. The parent or guardian is also responsible for
maintaining the accuracy of any information so submitted. Furthermore, any
information that Patient Fuel or any of our affiliates provides is directed at the
parent or guardian, whom we hold responsible for interpreting and using that
information. We take no responsibility for a child who knowingly falsifies his or
her information in order to obtain information from us or from any of our partner
websites.
HOW YOU CAN CONTACT US
If there are any questions regarding this privacy policy you may contact us using
the information below.
Patient Fuel, LLC
230 West 79th St.
New York, New York 10024
USA
www.PatientFuel.com
Contact@PatientFuel.com
(212) 804-7977
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